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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adria Pfaffendorf

Adria Pfaffendorf

September 28, 2026

5  out of  5
rating by Adria Pfaffendorf
"Great service 👏"
We responded:
"Thank you for your review! We appreciate it!"
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Mary Randleman

September 24, 2026

5  out of  5
rating by Mary Randleman
"I really appreciated having a conversation with my insurance representative as she provided me with excellent information regarding multiple insurance coverages. Thank you so much Ana!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your conversation with Ana helped you understand your insurance options and provided you with excellent information! We truly appreciate your kind words—thanks again for choosing us!"
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Cindy Crawford

September 22, 2026

5  out of  5
rating by Cindy Crawford
"Exceptional service."
We responded:
"Thank you for your review!"
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John Wolford

September 18, 2026

5  out of  5
rating by John Wolford
"We were getting very frustrated with our State Farm Insurance adjuster taking 5 months to settle our claim. We called our agent Alex for help and he changed the whole situation. With Alex's help we finally settle our claim. We were thinking of changing our insurance company, but because of Alex we're staying with State Farm. Thank you soooooo much Alex!"
We responded:
"Hi John! Thank you for taking the time to share your experience and leave us such a kind review. We're so sorry for the frustration you went through during the claims process, but we are so glad Alex was able to help turn things around and get your claim settled. We truly appreciate your trust in State Farm—and we’re happy to hear you’ll be staying with us. Your feedback means a lot!"
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Matt Gustafson

September 12, 2026

5  out of  5
rating by Matt Gustafson
"Nicole was very helpful, very knowledgeable in this field! She answered all questions without any hesitation, and helped me get setup with insurance in a way that had been previously unknown to me."
We responded:
"Thanks so much for the wonderful review! We’re so glad Nicole was able to help—her knowledge and clear answers make a big difference. We appreciate your trust!"
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Gail Keeley

September 1, 2026

5  out of  5
rating by Gail Keeley
"I went in today to update my policies. Brianna was very knowledgeable and helpful, it was an overall pleasant experience."
We responded:
"Thanks for the great review! We’re happy to hear you had a pleasant experience updating your policies, and that Brianna was able to help. We appreciate your business and look forward to assisting you again!"
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STEPHANIE TAYLOR

September 1, 2026

5  out of  5
rating by STEPHANIE TAYLOR
"ANA WAS WONDERFUL!! WOULD DEFINITLY RECOMMEND THIS PLACE! VERY PROFESSIONAL AND WE LEFT WITH A BIG SMILE!! SO GLAD WE WENT HERE! THANKS AGAIN ANA!!"
We responded:
"Hi! Thank you so much for your wonderful review! 😊 We’re thrilled that you had an amazing experience with Ana and felt so welcome. Hearing that you left with a big smile means everything to us.

Thanks again for the review—we truly appreciate it! 💛"
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Janet Hunt

August 28, 2026

5  out of  5
rating by Janet Hunt
"Always a great experience no matter what is needed."
We responded:
"Thank you for the wonderful review! We’re so glad to hear you always have a great experience with us—no matter what you need. We appreciate your trust and are here anytime you need assistance!"
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Jennifer Bridgeman

August 27, 2026

5  out of  5
rating by Jennifer Bridgeman
"Ana was great to work with! We had a number of items we insure and she gave timely quotes on everything! We switched insurance companies and saved $$$$"
We responded:
"Thanks so much for the great review! We’re happy to hear Ana was helpful and got you timely quotes on everything, and even better that you were able to switch and save money. We truly appreciate your business!"
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Hunter Anhorn

August 26, 2026

1  out of  5
rating by Hunter Anhorn
"Sent me a cold call and text. I have never expressed interest or contacted them at all"
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abdiaziz gesey

August 24, 2026

5  out of  5
rating by abdiaziz gesey
"One of the best service thanks so much"
We responded:
"Thank you for your great review! We’re so happy you had an excellent experience with us. We really appreciate your support!"
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Tony Kroening

August 21, 2026

5  out of  5
rating by Tony Kroening
"The whole team goes above and beyond to serve our family and needs."
We responded:
"Thank you so much for your kind words! We’re grateful to be able to support your family and truly appreciate the opportunity to serve you."
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Jess Garrett (026789rrmg)

August 21, 2026

5  out of  5
rating by Jess Garrett (026789rrmg)
"Nicole was amazing! Thanks for helping me get lower rates!"
We responded:
"Thank you for the awesome review! Nicole is great—we’re so glad she helped you secure lower rates. We really appreciate you choosing us for your insurance needs! 😊"
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Ken Strauch

August 17, 2026

5  out of  5
rating by Ken Strauch
"Always have a great experience working with Chuck and his staff!"
We responded:
"We really appreciate your review—thank you! We’re glad you consistently have a great experience with Chuck and the team. Looking forward to working with you again!"
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Zubair A

August 10, 2026

5  out of  5
rating by Zubair A
"Jordan was amazing! 10/10 service. Helped me get the best possible rate"
We responded:
"Thank you so much! We’re thrilled Jordan could help you out. We appreciate your review!"
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Alanna Nelson

August 7, 2026

5  out of  5
rating by Alanna Nelson
"Had to call to get my policy updated but Bri was super sweet and very helpful!"
We responded:
"Thank you for the great review! We’re glad Bri was able to help you!"
Profile photo of Melissa Miller

Melissa Miller

August 6, 2026

5  out of  5
rating by Melissa Miller
"The agent Ana Abraham was THE BEST! She took her time to answer all of my questions even if I asked multiple times but in a different way 😅. She never made me feel ashamed or embarrassed for not knowing insurance verbiage and that was awesome! She made sure the policy was a good fit based off of my regular driving habits and coverage. Let me tell you, I booked everything on the call. I didn’t continue to shop around because I already felt at home! They care about you, the coverage is great, I feel this entire interaction made my entire week! Like A Good Neighbor Ana Was There! Please sing her praises throughout corporate because she’s the best!"
We responded:
"Thank you for the fantastic review! We’re so happy Ana took the time to answer your questions, made you feel comfortable, and helped you find coverage that fits your driving habits. We’ll be sure to share your praise—we love that you felt taken care of! "
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dustin parker

July 24, 2026

5  out of  5
rating by dustin parker
"Ana was very friendly, thorough, and helpful!"
We responded:
"Thank you for your kind words! We’re happy to hear Ana was friendly, thorough, and genuinely helpful. We appreciate you taking the time to leave a review!"
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Taylor Sage

July 23, 2026

5  out of  5
rating by Taylor Sage
"I worked with Ana and really appreciated her efficiency and willingness to go over the policy details."
We responded:
"Thank you so much for your review! We’re thrilled to hear Ana was efficient and took the time to go over the policy details with you. We truly appreciate your trust and hope to see you again if you need anything in the future."
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Dan Graffunder

July 16, 2026

5  out of  5
rating by Dan Graffunder
"Absolutely a pleasure to work with this crew!"
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Lee

July 16, 2026

5  out of  5
rating by Lee
"Always a pleasant experience. Professional and friendly. I’ve been with them for MANY years."
We responded:
"Thank you for the wonderful review! We’re so glad you’ve had a pleasant, professional experience with us for many years—our team truly appreciates your loyalty."
Profile photo of Patty Richards

Patty Richards

July 9, 2026

5  out of  5
rating by Patty Richards
"My Mazda was T-boned on July 3, 2026–a day when businesses were closed for their 4th of July holiday, including Chuck Swenson’s State Farm Agency. I left a voice message saying i needed to start a claim and asked if someone would call me the following Monday. To my surprise, Within an hour, a person from State Farm called me and arranged to text me the number where I could start a claim online.
The following Monday morning, Sondra reached out to me to see if i had any questions. She first guided me through finding a repair person, then she found a car rental company near me and told them to contact me. What a relief! Normally in an accident that was not ur fault, one feels somewhat victimized by the arrangements and inconveniences that have to be dealt with after. This was not the case with Sondra and the Chuck Swenson Agency, making this grandma very happy!!"
We responded:
"Thank you so much for sharing your experience. We’re so sorry about your accident, but we’re grateful that Sondra and our team were able to make the process smooth and helpful—especially during the holiday. We truly appreciate your trust in Chuck Swenson’s State Farm Agency, and we hope you’re doing well."
Profile photo of John Swedeen

John Swedeen

July 8, 2026

5  out of  5
rating by John Swedeen
"Great customer service. Wonderful people to work with. My agent, Ana, is great to work with!"
We responded:
"Thank you so much for the great review! We’re happy to hear you had a wonderful experience with Ana!"
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Andy B

July 7, 2026

5  out of  5
rating by Andy B
"Very polite, quick and helpful. Thank you."
We responded:
"Thank you for the kind words! "
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ST

July 7, 2026

5  out of  5
rating by ST
"I work with Michael F. and he is always incredibly quick at responding and very personable. I stay because the people here are always so quick to respond and assist. The prices are also good. I appreciate their whole office staff. I've been with this State Farm for years and will continue to."
We responded:
"Thank you for the great review! We’re glad Michael and our team have been quick, personable, and helpful—and we appreciate your loyalty over the years."